Frequently Asked Questions

The timeline varies depending on the complexity of each case. Simple cases involving regulated brokers can resolve in as little as 30-90 days. More complex cases involving international jurisdictions or cryptocurrency tracing may take 3-12 months. During your initial consultation, we will provide a realistic timeline based on the specifics of your situation.

We handle a wide range of financial fraud cases, including binary options fraud, cryptocurrency and crypto-asset scams, forex trading fraud, investment Ponzi schemes, romance scams involving financial loss, phishing attacks, wire transfer fraud, credit card chargeback recovery, and other forms of online investment fraud. Contact us to discuss your specific case.

FundSheild operates on a contingency basis — meaning there are no upfront fees. We only charge a percentage of the funds we successfully recover for you. If we do not recover your funds, you pay nothing. Our fee structure is transparent and clearly communicated before we begin work on your case. There are no hidden charges or surprise fees.

Absolutely. We take data security and client confidentiality extremely seriously. All information you provide is encrypted using industry-standard SSL/TLS protocols. We adhere to strict data protection policies and never share your information with third parties without your explicit consent. Our systems are regularly audited to ensure the highest security standards.

To begin your case, we recommend gathering: proof of identity (government-issued ID), transaction records and bank statements showing fund transfers, communication with the broker or scammer (emails, chat logs), account statements from the trading platform, and any other relevant documentation. The more evidence you can provide, the stronger your case will be. We will guide you through the process.

Yes, we specialize in cryptocurrency recovery. Using advanced blockchain forensics tools and our network of exchange contacts, we can trace transactions across the blockchain to identify where funds were sent. While crypto recovery can be more complex due to the pseudonymous nature of blockchain transactions, our team has extensive experience in tracing and recovering digital assets from various types of crypto scams.

No travel is required. Our entire process is conducted remotely through our secure online portal, email, and video conferencing. We work with clients from all over the world and have experience handling cross-border cases across multiple jurisdictions. You can manage your case from the comfort of your home.

While every case is unique and results cannot be guaranteed, we maintain a strong track record of successful recoveries. Our success depends on various factors including the type of fraud, how quickly the case is reported, the jurisdiction involved, and the quality of evidence provided. We provide an honest assessment of your case's viability during the initial consultation before proceeding.